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Pilothouse

Multi-channel DTC agency organized into channel-specific in-house teams.

Headquarters
Victoria, BC
Size
160+ specialists
Website
pilothouse.co

Pilothouse makes a specific and unusually honest argument about email measurement: that attributed email revenue overstates contribution, and the number worth managing is incremental lift. Brands that have watched an agency claim credit for revenue that would have arrived anyway will recognize the problem being described.

Where Pilothouse appears

Services

  • Email and retention
  • Amazon advertising
  • Google advertising
  • Meta advertising
  • TikTok and YouTube
  • SMS
  • Creative studios
  • CRO

Verticals

  • DTC
  • Beauty
  • Apparel
  • Wellness
  • Outdoor

Named clients

  • Therabody
  • Sheertex
  • TAFT
  • Benchmade
  • Warmies

As published by the agency.

Stated figures

  • 500+ DTC brands served
  • $1B+ in attributable revenue
  • 5,000+ creative assets produced monthly

Self-reported by the agency and not independently verified.

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